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He, Li* (李绍龙) et al (2021) : When does pay for performance motivate employee helping behavior? The contextual influence of performance subjectivity

时间:2021-03-13浏览次数:

作者:Wei He, Shaolong Li *(李绍龙), Jie Feng, Guanglei Zhang, and Michael C. Sturman


摘要:An extensive body of literature demonstrates the incentive effect by which pay for performance (PFP) motivates employees’ in-role task performance. Nonetheless, scholars have also posited that PFP is likely to demotivate employees’ extra-role behaviors. Drawing upon expectancy theory (Vroom, 1964) and the heuristic processing literature (Kahneman,2011), we examine the relationship between PFP and employee helping behavior. We perform this examination not only by considering the “pay” component (e.g., PFP intensity) but also by scrutinizing the “performance” component, namely, performance subjectivity, which refers to the extent to which the criteria or indicators used to measure employee performance in the performance appraisal system are subjective. Specifically, we propose that PFP has a conditional positive effect (i.e., in the context of high performance subjectivity) on employee helping behavior and further theorize and test the underlying psychological mechanism by which individual perceived helping-performance expectancy accounts for the interactive effects between PFP and performance subjectivity on employee helping behavior. The empirical results of three studies employing distinctive methodologies provide general support for our hypotheses. Taken together, our research challenges the conventional wisdom that PFP undermines employees’ 


关键词:pay for performance, helping behavior, performance subjectivity, heuristic processing, performance management

      

本文于2021年2月刊发于Academy of Management Journal, 2021, 64(1): 293–326 。作者之一李绍龙老师为本中心副主任。该期刊为学院A类奖励期刊。



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